Yes, we offer discounts for bulk orders. Contact our business department for more information.
Absolutely! As an artist, you can order prints for yourself, and we even offer a discount on self-orders to ensure you never overpay. Simply place your own print order quickly and easily through the single order option in your personal Picfee account. If you have any questions or special requests, we're here to help. Send an email to order@picfee.com, and we'll get back to you as soon as we can. Shortly after placing your order, you'll receive a confirmation and invoice. Once paid, our print specialists will promptly handle your order. You can also offset these costs with your fee from other orders.
For the best print quality, we recommend a minimum resolution of 300 dpi to ensure sharp results. Next to that you should go for the RGB color profile.
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We respect the copyrights of artists. Please ensure that you own or have obtained the rights to upload images before doing so. Failure to possess copyright/intellectual property may have consequences.
Upon receiving orders, you'll instantly get an email with the print specifications. Depending on the delivery month, you'll receive the total amount for all your orders within the first 5 working days of the new month. We send you a credit invoice and transfer it to your provided bank account. So, no action is required from your end! If you have more than 10 orders per month, you can opt for a bi-weekly payout. Contact us at hello@picfee.com for this option.
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How do I create an account with Picfee as a visitor?
As a visitor you can easily create an account when ordering. When you create an account, you can easily manage all your personal information and have an overview of your favorite images and your purchases.
Is my personal information safe on Picfee?
Yes, we ensure the privacy of your data. Our security measures protect your personal information from unauthorized access.
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What payment options are available on Picfee?
We accept various payment methods, including credit cards, visa cards and PayPal, for a secure and convenient transaction.
How do I place an order on Picfee?
To place an order, navigate to the desired image, choose your preferred material, select the desired dimensions, opt for a suitable finish, and/or add a frame. Follow the simple steps during the checkout process.
Can I modify my order after placing it?
If, after completing the payment, you realize that you have clicked/filled in something incorrectly, please contact us immediately. Often, we can still make adjustments and/or complete your desired order through a separate invoice. Depending on the timing of the order, it may be that we are unable to make changes. In short, it is important to act quickly so that we can still make adjustments.
How do I track the status of my order?
As soon as we are finished with your artwork(s) we will send you an update. Shortly after that, you will receive an email with tracking information once your order is shipped. Use this information to easily track your package.
What should I do if I have forgotten my password?
Go to the login screen and click on 'Forgot Password.' Follow the instructions to set a new password.
How can I contact customer service?
We are there for you. For questions or assistance, reach us via our contact page, by sending an email to order@picfee.com or call +31 85 060 8067 (only during our office hours).
What is the delivery time for my order?
99% of our prints are delivered within 10 business days. However, exact delivery times may vary based on factors such as handmade frames, location, and print size.
Are there discount codes available for my order?
Keep an eye on Picfee.com and/or subscribe to our newsletter for special offers and discount codes which we regularly provide.
Can I add my own watermark to my art?
No, to avoid complications, please upload images without watermarks. Uploading watermarked images may result in removal.